LASER LEARNING

Taking the "Difficult" Out of Difficult Conversations

Practical tools and techniques for managers who want to successfully handle underperformance discussions and behavioural challenges in the workplace.

Enroll Now

WHAT'S INSIDE THE COURSE

This programme provides the ultimate, no-nonsense collection of practical tools and techniques for managers who want to successfully handle underperformance discussions and behavioural challenges in the workplace.


Key Areas Covered Include:

01

How does underperformance manifest?

02

What do you mean by evidence and how can I use this to establish the issue?

03

Working with the EEC model


04

Practical skills development using authentic case study scenarios

05

How can I handle challenging behaviours?

Course Curriculum

Hi ! I'm Lynn-Marie Kelly!

My international training consultancy, Creative Concepts Training Ltd runs face to face development programmes all over the world with a wide and diverse client base.

As the world of virtual learning has become ever more popular, I set up Laser- Learning as the online training arm of Creative Concepts Training, to translate our highly successful face to face courses into engaging, dynamic, flexible and practical online offerings.

We regularly receive great feedback from our programmes - here is one short example of what one of our course delegates told us.

"A brilliant start to what promises to be a dynamic and relevant programme. Really looking forward to the year ahead and working with a great group of people and facilitators"

READY TO ENROLL?

Taking the "Difficult" Out of Difficult Conversations

Practical tools and techniques for managers who want to successfully handle underperformance discussions and behavioural challenges in the workplace.

One Time Payment

£199

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla bibendum malesuada libero. Fusce s

© 2025 laser-learning